At IGNOSI Enterprises LLP, we understand that circumstances may change, and you may need to cancel your software order. We strive to make this process as straightforward as possible while ensuring fairness to both parties. Please review the following cancellation policy:
- Cancellation Period: You may cancel your software order within 15 days of date of contract.
- Refund Policy:
- If you cancel within the cancellation period, you will receive a refund of the total amount paid, minus any applicable hosting charges.
- Hosting charges amount will be 20% - 30% of the total price of the software.
- Non-Refundable Charges: Please note that any hosting charges incurred up to the cancellation date are non-refundable.
- Cancellation Process:
- To cancel your order, please contact our customer support team at ignosi.care@gmail.com, +91 9447 094 230 and provide your order details.
- We will process your cancellation request promptly and confirm the refund amount.
- Exceptions: In exceptional circumstances, such as technical issues or failure to deliver as promised, you may be eligible for a full refund except hosting charges. Please contact us to discuss your situation.
- Policy Updates: IGNOSI Enterprises LLP reserves the right to update this cancellation policy without prior notice. Any changes will be effective immediately and communicated to customers through our website or other appropriate channels.
- Legal Compliance:By using our services, you agree to abide by this policy.
If you have any questions or need further assistance regarding our cancellation policy, please don't hesitate to contact us.
Thank you for choosing IGNOSI Enterprises LLP for your software needs.